If you do not see the solution to your problem please click the support link at bottom. Please provide us with us much detail as possible when reporting a problem. The name of the course and session title is essential. If you would like to send us attachments such as screenshots please use the FAQ tab or email our Technical Support department @ firstname.lastname@example.org. Our Technical Support staff will issue a confirmation email that your message was received. The online library is intended to be learning at your own pace and we do not have teachers on site to answer specific questions about the course or to assist members with their learning. Our Customer Service and Technical Support teams are unable to assist with program troubleshooting, individual projects, or research. You may use the forum to ask questions about any question that you have.